Building on five years of a successful partnership in improving service and strengthening infrastructure, the Nassau County Board of County Commissioners (BOCC) has finalized the transfer of ownership of the Nassau Amelia Utility (NAU) system to the Florida Governmental Utility Authority (FGUA).
To assist in modernizing the NAU system, the BOCC partnered with the FGUA in November 2019 to oversee operations, maintenance, and improvements. With more than 20 years of experience delivering reliable, high-quality utility services, the FGUA brought stability and expertise to the system. As a result, the BOCC adopted a resolution on August 25, 2025, authorizing the transfer of the ownership of the utility to the FGUA.
This partnership will allow the FGUA to make a $20M+ investment in system upgrades to ensure NAU customers receive an improved level of service for decades to come. As a government entity, the FGUA operates in transparency, subject to Florida’s public records and Sunshine Laws. The BOCC will maintain a seat on the FGUA Board of Directors to ensure the highest level of service to property owners within the NAU service area. Customers will also benefit from a dedicated utility-focused management team which currently operates 82 systems.
A Frequently Asked Questions (FAQs) guide is included on the FGUA’s website at https://www.fgua.com/NAU/. Customers may also direct questions or concerns to the NAU Customer Service Office located at 5185 S. Fletcher Avenue, Unit 5, Fernandina Beach, FL 32034, or by phone at (904) 601-2161.