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Baptist Health Hospitals Receive Straight A’s for Safety

National safety organization awards highest rating to four adult hospitals in the system

Baptist Medical Center Jacksonville, Baptist Medical Center South, Baptist Medical Center Beaches and Baptist Medical Center Nassau all received an “A” Leapfrog Hospital Safety Grade for providing the highest level of safety in patient care. Considered the gold standard measure of patient safety, the scores were awarded by The Leapfrog Group, an independent nonprofit organization committed to driving quality, safety and transparency in health systems.

“Each and every day, patients and their loved ones entrust us with their safety, which is a privilege we don’t take lightly,” said Michael A. Mayo, DHA, FACHE, president and CEO of Baptist Health. “We know patients have a choice when it comes to their health care and our team members strive to make patients and their families feel safe and supported with every interaction.”

The Leapfrog Group’s grading system is a tool available to patients and their families to help assess the safety of the hospital they are choosing for their care.

The rating takes into consideration:

  • Process measures (how a hospital gives patients a recommended treatment, including the responsiveness of hospital staff)
  • Structural measures (the environment where patients receive care)
  • Outcomes measures (what happens to a patient while receiving care)

Letter grades of “A” through “F” are assigned to hospitals across the country using calculations based on more than 30 national performance measures from the Centers for Medicare & Medicaid Services (CMS), combined with supplemental information Baptist Health voluntarily submits for the overall score.

Newly opened Baptist Medical Center Clay, the fifth adult hospital in the system, will be eligible for evaluation by The Leapfrog Group in 2024. The current distinction recognizes adult hospitals; the organization has a separate evaluation process for children’s hospitals.

To learn more about Leapfrog Hospital Safety Grades, visit

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