Nassau County Sheriff’s Office
February 8, 2022 The Receptionist/Records Specialist functions as the first opportunity to make a positive impact upon citizens who call or visit the Nassau County Sheriff’s Office (NCSO) facilities. The Receptionist/Records Specialist performs clerical duties and tasks specific to the position. The Receptionist/Records Specialist shall determine the true needs of the citizen, ensuring the citizen is relayed to the appropriate agency member to fulfill their needs with the first telephone transfer or in-person referral. It is incumbent upon the Receptionist/Records Specialist to answer all telephones within four (4) rings and provide pleasant, professional, and courteous responses and directions to all citizens. The Receptionist/Records Specialist shall dress professionally. An important and essential job function of the position is attitude and includes maintaining the strictest confidentiality while working as a team member, interacting positively and cooperating with co-workers, responding politely to the citizens of Nassau County as well as any and all visitors to the NCSO, functioning under intense time pressure and responding in a positive manner to supervision. The Receptionist/Records Specialist will perform administrative, operations, public relations and other clerical duties and tasks specific to Public Records Requests and shall have the physical, mental and emotional abilities to perform the essential job duties of the position. Essential Functions:
Note: The omission of a specific duty does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. Education, Professional Certification or License:
Environmental Conditions:
Abilities and Skills: Ability to:
Skills:
Physical Requirements:
Reasonable accommodation(s) will be made for otherwise qualified individuals with a disability. Hours of Work: Monday – Friday 8:00 am – 5:00 pm Weekends and Holidays Off Overtime possible Rate of Pay:
Benefits:
The Nassau County Sheriff’s Office is an Equal Opportunity Employer and a Drug Free Workplace.
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