County Manager Institutes New Customer Care Standards

1/28/22 @ 2:00 p.m. -  As part of a proactive effort to create a more positive work environment, advance a public service culture, enhance accountability, and provide exceptional service to those doing business with Nassau County, the County Manager has instituted new Customer Care Standards to govern both internal and external interactions.

As part of this policy, the County Manager's Office has commenced a campaign to recognize employees who exemplify one of the sixteen Standards of Care. Soon, each County facility will feature posters highlighting these outstanding employees. Be sure to check them out on your next visit!

Last but not least, if you receive great service from any employee, be sure to let us know so we can recognize them. This will help us in our mission of encouraging positive interactions and maintaining a positive work environment. Email any feedback you have to contact@nassaucountyfl.com.

-Sabrina Robertson
 Public Information Officer